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delivery and costs

 

shipment and costs

 

 

shipping within Austria is free if you choose standard delivery. EMS delivery costs within Austria € 5,-

 

shipment EU:

Standard insuranced: € 7,-

if you order for more than € 90,- delivery is for free

 

shipment Switzerland:

(VAT-free)

standard insuranced: € 10,-

 

shipment non-EU-countries:

(VAT-free)

standard insuranced: € 15,-

if you cannot find your country in our system please contact us: office@ozelot.at

 

right of withdrawal, consequences of withdrawal

You may withdrawal your order within 14 days without any reason by sending us an Email, Fax or letter. Therefor use following contact details: 

 

Email: 

office@ozelot.at

 

Fax: +43-1-5223048

 

Mail: 

Ozelot

Lindengasse 43

1070 Wien

Austria

 

Within 14 days you may withdrawal the contract after receiving the product. The 14 days term starts on the day after you have received the goods together with the return sheet. In the case of a withdrawal we will refund the purchasing price within 21 days (maximum).

 

The goods have to be in an unused condition and be sent in a package. If products have signs of usage we are allowed to claim an amount for the loss of value. It's the same if accessories or parts of the product are missing.

 

Please fill out the added return form and please prepay the package enough. We have to inform you that if you send the package not prepaid we are allowed to claim an equal amount.The postage costs of the return package must be paid by the customer.

 


 

 

* incl. tax, plus shipping