general terms and condition of business

June 2012


1. area of application

The business relationship between ozelot individual bags (called "ozelot" in further terms) and the client is exclusively based on the following terms and conditions.


2. contract partner

ozelot - individual bags, Lindengasse 43, 1070 Wien, Austria is the contract partner


3.conclusion of contract

After placing an order you will get an email which confirms your order. The confirmation email shows you all the products and details according payment and shipment. By transmitting your order you conclude the contract. If you won't pay within 10 days (if you choose prepayment) the requested amount your contract is automatically invalid. 


4. right of withdrawal, consequences of withdrawal

You may withdrawal your order within 14 days without any reason by sending us an Email or letter. Therefor use following contact details: 







Lindengasse 43

1070 Wien



Within 14 days you may withdrawal the contract after receiving the product. The 14 days term starts on the day after you have received the goods together with the return sheet. In the case of a withdrawal we will refund the purchasing price within 21 days (maximum).


The goods have to be in an unused condition and be sent in a package. If products have signs of usage we are allowed to claim an amount for the loss of value. It's the same if accessories or parts of the product are missing.


Please fill out the added return form and please prepay the package enough. We have to inform you that if you send the package not prepaid we are allowed to claim an equal amount.The postage costs of the return package must be paid by the customer.


5. Prices and shipping costs

All prices are shown in Euro per piece and are inclusive the austrian VAT. The prices are not including shipping cost or any insurance, customs duty or other charges. If you want to know our shipping costs, please have a look at the chapter "shipping costs". 


6. delivery

We deliver the ordered products on the specified address. We despatch our products, if they are in stock, wether on the same day or the next working day. If we are not able to despatch the ordered product (without our own guilt) we are allowed to withdrawal. In this case we will inform you as soon as possible. If it is not possible to deliver the product to your address although you knew the delivery date you have to pay for a redelivery.


7. payment

The purchase price is payable when you finish the order. You are able to pay via credit card (we have a very secure payment system called Wirecard), prepayment or paypal


8. reservation of proprietary rights

The delivered product will be the property of ozelot till it is fully paid.


9. data security

The transferred data like personal or order data are exclusively used for processing the order. We don't give your data, including your address and Email address to a third party. Our service companies which are using your data for the order process (for example the delivery company or our payment service company) are excepted from this rule.


You are authorized to ask for a non-paid information about your saved data and you are authorized to ask for correction or deletion of your data. If you'd like to use this right please contact us via info@ozelot.at or send us your demand via mail or fax.


10. contract language is english


11. The place of execution for all business is Ozelot, Lindengasse 43, 1070 Wien, Austria


12. guarantee

The legal right for guarantee is imperative.


13. colour- and size declaration

The colours shown on the screen can vary from the original colours. All size declarations are circa-declarations. Our female model is 170 cm tall and our male model is 180 cm tall. Marginal varies can also have technical reasons.